Privacy policy
Last updated September 2026
What we collect
When you send an enquiry through this website we collect the name, company, email address, telephone number, city and message you provide. We collect nothing else about you from the form.
We also record standard server information (the pages requested, the approximate region of the request and the browser used), which we use to understand which parts of the site are useful.
What we use it for
Your enquiry is passed to the Green Air office that covers your country so that an engineer can respond. We use your contact details to answer your enquiry and, where you have asked for it, to send you technical information you requested.
We do not sell your details and we do not pass them to third parties for marketing.
How long we keep it
Enquiry records are kept for as long as we have an active commercial relationship with you, and for a further three years afterwards so that we can support equipment you may have purchased. After that they are deleted.
Your choices
You can ask us at any time to tell you what we hold, to correct it, or to delete it. Write to the office listed on the contact page for your country and we will respond within thirty days.
If you have subscribed to our newsletter, every message contains a one-click unsubscribe link.
Cookies
This site stores your chosen region and language in your browser so that you are not asked again on every visit. Nothing in that record identifies you personally, and you can clear it through your browser at any time.
Which law applies to you
This is our international site. Which data protection law governs your enquiry depends on where you are, and the country sites carry the detail: the United Arab Emirates under Federal Decree-Law 45 of 2021, Saudi Arabia under Royal Decree M/19, Oman under Royal Decree 6/2022, and Türkiye under Law 6698 (KVKK). Pakistan has no comprehensive statute in force yet.
Whichever applies, our practice is the same: your details are used to answer you, they are not sold or passed on for marketing, and you can ask us to show, correct or delete what we hold by writing to greenairuae@gmail.com. We respond within thirty days.