Privacy policy

When you send an enquiry through this website we collect the name, company, email address, telephone number, city and message you provide. We collect nothing else about you from the form.

We also record standard server information (the pages requested, the approximate region of the request and the browser used), which we use to understand which parts of the site are useful.

Your enquiry is passed to the Green Air office that covers your country so that an engineer can respond. We use your contact details to answer your enquiry and, where you have asked for it, to send you technical information you requested.

We do not sell your details and we do not pass them to third parties for marketing.

Enquiry records are kept for as long as we have an active commercial relationship with you, and for a further three years afterwards so that we can support equipment you may have purchased. After that they are deleted.

You can ask us at any time to tell you what we hold, to correct it, or to delete it. Write to the office listed on the contact page for your country and we will respond within thirty days.

If you have subscribed to our newsletter, every message contains a one-click unsubscribe link.

This site stores your chosen region and language in your browser so that you are not asked again on every visit. Nothing in that record identifies you personally, and you can clear it through your browser at any time.

Personal data collected through this site is handled under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, which applies to data subjects inside the UAE.

That law gives you the right to be told what we hold and why, to have inaccurate details corrected, to have your data deleted where we no longer need it, to restrict or object to particular processing, and to receive your data in a portable form. It also requires that we do not transfer your data outside the UAE unless the receiving country offers adequate protection or you have consented.

To use any of those rights, write to our Sharjah office or to greenairuae@gmail.com. We will respond within thirty days. If you are not satisfied, you may complain to the UAE Data Office.